October 29, 2021
Most small business owners dread stepping in front of a camera. I get it. I dread it too! But video marketing is one of the most effective way to communicate with your customers and prospects at...
March 03, 2021
How do you listen to your customers? Do you have a way to consistently get feedback and implement it? According to Microsoft 90% of customers want organizations to give them an opportunity to share...
October 29, 2020
Summary: Buyers now rate customer experience as important as price and quality when making purchasing decisions Customer experience is defined by the interactions buyer has with a company before,...